Rocky Mountain Truck Centers
Electronic Service Connection
The Problem
You’ve got breakdowns, failed items on Daily Vehicle Inspection Reports, drivers and equipment that need to get repaired and back on the road making money, and it all seems to happen at the same time. Sound familiar?
The solution
Electronic Service Connection
Rocky Mountain Truck Centers has the solution. We have developed Electronic Service Connection. We connect directly to your fleet management software with an API that gives you the ability, with the push of a button, to send us Electronic Service Requests. This allows you to instantly deploy help to your units in need of roadside service for mechanical, tires, towing, or repairs needing to be done in the shop, anywhere in America. The best parts is, there are no phone calls or data entry required, and you can track your service events with Fleet Wrench, which will provide you with total, real time, transparency in to your roadside, towing, and shop events. 2-way messaging is also included to allow you to efficiently and quickly track, and direct these events.
With our EVIR, (Electronic Vehicle Inspection Reports), Pre and post trip inspections can now become a valuable tool to identify and quickly deploy repair solutions, instead of a hassle that creates excessive down time, disgruntled drivers, and customers.