Rocky Mountain Truck Centers
Electronic Service Connection
The Problem
You’ve got breakdowns, failed items on Daily Vehicle Inspection Reports, drivers and equipment that need to get repaired and back on the road making money, and it all seems to happen at the same time. Sound familiar?
The solution
Electronic Service Connection
Rocky Mountain Truck Centers has the solution. We have developed the Electronic Service Connection. We connect directly to your truck fleet management software with an API that gives you the ability, with the push of a button, to send us Electronic Service Requests. This allows you to get instant roadside assistance and deploy help to your units in need of repair service for mechanical, tires, towing, or repairs needing to be done in the shop, anywhere in America. The best part is, that there are no phone calls or data entry required, and you can track your service events with Fleet Wrench, which will provide you with total, real-time, transparency into your roadside, towing, and shop events. 2-way messaging is also included to allow you to efficiently and quickly track and direct these events.
With our EVIR, (Electronic Vehicle Inspection Reports), pre and post-trip inspections can now become a valuable tool to identify and quickly deploy repair solutions, instead of a hassle that creates excessive downtime, disgruntled drivers, and customers.
Rocky Mountain’s Electronic Service Connection, combined with EVIR (Electronic Vehicle Inspection Reports) lets you proactively stay in compliance with Federal and DOT regulations, breakdowns, and maintenance, without making a phone call, or filling out a massive online portal form. It’s all automated and designed to make your operation more efficient so that you can manage your fleet, instead of it managing you!
Additional Benefits of the Electronic Service Connection
This instant roadside assistance system allows for seamless communication and integration with your fleet’s existing software, eliminating the need for third-party apps or complex interfaces. By automating service requests and tracking, your fleet managers and drivers will have more time to focus on the core operations necessary to keep your truck services running, knowing that roadside issues are being handled in real-time.
Furthermore, the proactive nature of our Electronic Service Connection reduces the likelihood of breakdowns affecting productivity, and ultimately, your bottom line. You can ensure that maintenance needs are met in a timely manner, reducing the risk of larger, more costly repairs down the road. Additionally, real-time alerts and updates keep your team informed, enabling quicker decision-making and more effective resource allocation. With everything integrated and automated, downtime is minimized, and your fleet can maintain peak operational efficiency, ultimately improving overall fleet performance and reducing maintenance-related disruptions.
